Policies
This website provides information about coaching, leadership development, training, speaking engagements, and educational materials, including books and digital products. Please review the following policies carefully.
Privacy Policy.
This Privacy Policy explains how information is collected and used through this website.
Information Collected
We may collect personal information when you:
Subscribe to an email list or newsletter
Download free or paid resources
Complete a contact form
Purchase products or services
Information collected may include your name, email address, payment information, and basic transaction details.
Use of Information
Information collected is used to:
Deliver products and services
Communicate about offerings, updates, or events
Process payments
Improve website content and user experience
Email Communications
By subscribing, you consent to receive emails related to content, updates, and offerings. You may unsubscribe at any time using the link provided in emails.
Payments & Third Parties
Payments are processed through Squarespace and its integrated payment processors. We do not store full payment information on this website.
This website may also use third-party tools for email delivery, analytics, and content hosting. These providers are selected with privacy and security in mind.
Terms of Service.
By accessing this website, you agree to the following:
Content is provided for informational and educational purposes only
No guarantees are made regarding outcomes or results
Use of this website does not create a professional or therapeutic relationship
Content may not be copied, reproduced, or distributed without permission
All intellectual property—including written content, frameworks, presentations, and materials—is owned by the site owner unless otherwise stated
This website is governed by the laws of the Commonwealth of Virginia.
Refund & Cancellation Policy
Refund and cancellation policies vary depending on the product or service purchased.
Digital products, downloads, and recorded materials are generally non-refundable
Coaching packages, training programs, and speaking engagements may have specific cancellation or rescheduling terms outlined at the time of purchase or contract
Please review product-specific details before completing a purchase
Questions regarding purchases may be directed to hello@lisaduez.com
Accessibility Statement
We are committed to making this website accessible to all users. If you have trouble accessing content or require accommodations, please contact us and we will make reasonable efforts to assist.
Disclaimers.
Coaching, Consulting & Educational Disclaimer
The services and content offered through this website—including coaching, consulting, training, speaking, written materials, and digital products—are educational and developmental in nature.
They are not psychotherapy, counseling, or mental health treatment and do not involve diagnosis, treatment, or clinical assessment of mental health conditions.
Participation in coaching, training, or educational services does not create a therapist–client relationship, even if the provider is a licensed mental health professional.
These services are not a substitute for mental health care. Individuals seeking mental health treatment should contact a licensed mental health provider.
Mental Health & Medical Disclaimer
Content on this website may reference topics such as stress, burnout, trauma, resilience, leadership capacity, emotional awareness, or nervous system regulation in an educational and leadership-development context only.
Nothing on this website constitutes medical, psychological, or mental health advice or treatment.
This site does not provide crisis support.
Emergency & Crisis Disclaimer
This website is not intended for crisis support and is not monitored for emergencies.
If you are experiencing a mental health crisis or are in danger of harming yourself or others:
Call 911
Call or text 988 (Suicide & Crisis Lifeline)
Go to the nearest emergency room
Cookie Policy.
This website may use cookies or analytics tools to understand website traffic and usage patterns. You may disable cookies through your browser settings.